Shipping policy

We do not accept exchanges, process refunds or cancellations after an order is placed. If the item you purchased is defective we may within our discretion assist with replacing a new one.

If you receive a defective item, please contact us at aromacrystals99@gmail.com with details of the product and the defect. 

Under normal circumstances, the normal estimated delivery time is 7-10 business days * Domestic shipping*. You can find the shipping costs of the items in your cart by entering your postal code into the box in the bottom right of the shopping cart. 

Normal estimated Delivery time is 1-3 weeks *International shipping*

Customs fees may apply.

All sale/holiday items are subject to 1-3weeks